Support and after sales
Under Ctrl, around the clock.
Live chat with a person, twenty four hours a day, seven days a week, from Dubai.
What support covers
Three things, and none of them is a ticket number.
OnboardingMenu loading, printer configuration and staff training are part of onboarding, not a line on a quote.
Live chat, 24×7A person on live chat, any hour of any day, from Dubai. Not a form, and not a queue you join in the morning.
MigrationFrom Sapaad or a CSV, tested. Foodics, Square and Lightspeed are mapped and on request. Every import has a map, a preview, a dry run and a rollback.
Live chat with a person, twenty four hours a day, seven days a week, from Dubai.
On every plan
What is included, whichever plan you are on.
- Live chatTwenty four hours a day, seven days a week, from Dubai.
- OnboardingMenu loading, printer configuration and staff training.
- MigrationSapaad, tested, or a CSV, with Foodics, Square and Lightspeed on request, and a dry run and a rollback before anything lands.
- The print agentThe local print agent for macOS and Windows, for network, USB and Bluetooth printers.
- Nightly backupsTaken nightly, with a restore.
- CSV on every reportEvery one of the thirty-one exports, so leaving costs an afternoon.
- Thirty days freeEvery module switched on, no card.
- Fixes in the browserIt runs in a browser, so a fix reaches you without an update to install.
Something specific before you start? [email protected] reaches the team directly, not a ticket queue.
Pricing
One price per outlet. No cut of your sales.
Plans from AED 149 per outlet per month on a 2-year term. Thirty days free, no card.
See pricingThirty days free
Start the trial with the same people on chat.
No card. No call unless you want one. Every module, every plan, for a month.