Module 03 · Shift and up

Bookings, the waitlist and the guest who came last month.

Bookings that know about the floor plan, a booking page for your own website, and a waitlist that quotes an honest wait instead of a hopeful one.

A host stand at a restaurant entrance

How it works

Booked, seated, remembered.

  1. An outdoor dining terrace in daylightOn a tablet
    01Take the booking

    The smallest table that is genuinely free for the whole slot, suggested rather than hunted for.

  2. A plated dish being set down for two guests at a tableOn a tablet
    02Read the guest first

    Visits, spend and no-shows by phone number, on the screen before the table is promised.

  3. A pre-shift staff briefingOn a tablet
    03Hand it to the floor

    The table is marked reserved as its time approaches, and released again if the booking dies.

What is in it

Reservations, feature by feature.

Reservations run in Arabic as well as English, and deposits and no-show holds go through Stripe, Telr or N-Genius, the gateways delEat works with in the UAE.

Conflict-checked assignment

Suggests the smallest sufficient table that is genuinely free for the whole slot.

Waitlist

Walk-ins with a quoted wait, and a queue the host can actually work down.

Waitlist

Full lifecycle

Booked → confirmed → seated → completed, plus no-show and cancel, all timestamped.

Full lifecycle

Guest memory

By phone number: visits, spend and no-shows shown before a table is promised.

Guest memory

Guests join the queue themselves

A QR at the door adds a walk-in to the waitlist, and a status page shows them their place and the wait.

A booking widget for your site

One line of code puts your booking page on your own website, with the same availability the host sees.

Deposits and no-show holds

A deposit, a prepayment or a card hold that is only charged if the guest does not arrive, through Stripe, Telr or N-Genius.

RSV numbering

RSV-YY-NNNNN, so a booking can be quoted over the phone.

RSV numbering

Turn times learned from you

The quoted wait comes from how long your own tables actually take, by party size, and it quotes the slower end rather than the hopeful one.

Floor tie-in

An assigned table is marked reserved as its time approaches, and released again if the booking dies.

Floor tie-in

Before you believe it

The two questions everyone asks.

Does it take bookings from our website?

A booking page you can link from anywhere, with the same availability the host sees. Walk-ins go on the waitlist beside them.

What does it remember about a guest?

Visits, spend, allergies you noted, and no-shows, all on the booking before the table is held.

A barista pouring karak at a cafe counter

Pricing

One price per outlet. No cut of your sales.

Plans from AED 149 per outlet per month on a 2-year term. Thirty days free, no card.

See pricing

Thirty days free

Switch reservations on before your trial starts.

No card. No call unless you want one. Every module, every plan, for a month.