Everything in the box
Forty-eight modules, and what each one is actually for.
This is the whole product. Nothing below is a partner’s app wearing our logo: it is one codebase, one database, one login. Every module has its price on the pricing page, and the core ones are in every plan.
The whole outlet
Not just the till. Everything around it.
The jobs that eat a restaurant owner’s week, in the same system as the till.
Service
The till, the floor, the kitchen and the count.
Six modules for the part of the night the guest can see, all reading the same order.
Point of sale
The till that opens on the room, not an empty basket.
8tender types on one payment sheet
02:00the business day closes, not midnight
Floor
Every table, what it is running, and how long it has been sitting.
FloorReservations
Bookings, the waitlist and the guest who came last month.
Customer display
The order, facing the guest, as it is rung.
Customer displayTickets by station, ageing in front of the cook
Variance against a named person
Split by item or evenly, to the last fil
Photos on the tile
The fastest way to learn a long menu.
Bump bar and keyboard
Tickets bumped from a bump bar or the keyboard, with recall and all-day counts.
Business
The numbers behind the night.
Reports costed off real recipes, franchise fees, VAT by legal entity, the spend book beside the sales book, and your own questions answered in plain words.
Reports
Thirty-one reports, costed off real recipes, out to CSV in one tap.
31reports, every one exports to CSV
Every report takes a date range and an outlet
Franchise fees
Royalty and both marketing funds, from each outlet’s own sales.
Franchise feesMall sales reporting
The daily GTO report your mall asks for, prepared from the till.
UAE VAT
An entity and a TRN per outlet, and the right invoice every time.
UAE VATAsk your numbers
Plain-language questions answered from the reports, with an optional model key.
Expenses
The spend book beside the sales book, VAT recoverable and all.
ExpensesPromotions
Offers defined once and enforced at the till.
PromotionsOne bridge
Seven platforms into the till through UrbanPiper, and the menu back out. We connect your stores during setup.
Profit, cash and margin
A profit and loss, the cash that moved and the margin per outlet, over one month picker.
One codebase. One database. One login.
Nothing on this page is an add-on, an integration or a partner’s app wearing our logo.
Catalogue
One menu, costed from the ingredient.
Prices per outlet and per channel, stock that moves for a reason, and dishes that know their own margin.
Recipes & food cost
Food cost that prices itself as you type.
Menu
One menu. Per-outlet prices. Every channel fed from it.
MenuInventory
Stock that moves for four reasons and no others.
InventoryLoyalty & CRM
Points, stamps and tiers that the till applies by itself.
Temporary 86
Availability per outlet and per channel, and a temporary 86 for tonight.
Temporary 86Priced as you type
A recipe book with costed dishes and dish margins.
Required modifier groups, enforced at the till
Sub-recipes
A mother gravy is costed once and consumed by every dish that uses it.
Sub-recipesTeam
Roles the server checks, not the screen.
People, roles with permissions, PINs and a home outlet, and attendance clocked in from a registered phone.
Staff & permissions
Roles the server checks, not the screen.
81permissions, checked on the server
Deny by default
A role starts with nothing switched on and is given only the outlets it works in.
Clock in from a phone
Geofenced attendance, one registered phone per person, and a manager review before release.
PINs and a home outlet
Everyone signs in with their own PIN and belongs to a home outlet.
Payroll off the clock-ins
Salaries, advances, service charge and gratuity from the hours already recorded, and a salary file for the bank.
Guests
Scan, order, pay, and the table closes itself.
Your own ordering page, a kiosk on the same menu as the till, pay at table by QR, catering from enquiry to payment, and messages to the guests who said yes.
Guest QR ordering
Scan the table, order, pay. No app to install.
3payment gateways in the UAE: Stripe, Telr and N-Genius
Self-service kiosk
A counter screen the guest drives, on the same menu as the till.
Direct online ordering
Your own ordering page, at the table, for pickup or delivery. Nobody takes a cut.
Settlement reconciliation
What your providers paid, against your bank and your orders.
Pickup and delivery
Pickup at the counter, and delivery inside a radius, paid online first.
Pay at table
Pay at table by QR on a hosted payment page, and the table closes on capture.
Catering
From the first enquiry to the last payment, with every document on the way.
CateringGuest messaging
WhatsApp, SMS and email to the guests who said yes.
Guest messagingOnline booking
An online booking page for guests, with deposits and a waitlist.
Online bookingGuests pay the way they like: cards and wallets on your card machine, and on the guest ordering page through your own payment gateway.
Operations
The record an outlet has to be able to produce.
Certificates, scheduled services and renewals with what is due next; fridge rounds that will not accept a bad reading; and every number the outlet needs in one list.
Compliance
Every certificate, service and renewal, with what is due next on the front page.
9tabs, from what is due to the printable file
Kitchen safety
A fridge round that will not accept a bad reading and walk away.
Kitchen safetyOutlet costs
DEWA, gas, rent cheques and the rest, where the profit and loss can see them.
Outlet costsDirectory
Every number the outlet needs, in one list, on the phone in your hand.
DirectoryYou set the interval
Every frequency is your own default, and delEat never presents one as a requirement.
A calendar you can keep
Planned visits export as a calendar file, so they sit in the diary with everything else.
A correction, not a tick
An out-of-range reading will not save without a corrective action and a note.
Already holding your contacts
Suppliers, contractors and staff are merged in as they are read, folded together by phone number.
Setup
Set up once, copied forward.
Outlets, printers, payment types and fee terms between group entities, with a way in from the till you have now.
Setup
A deep tree with a breadcrumb on every page.
Sapaad, tested
The menu, customers, staff, the floor plan and daily sales history. Foodics, Square and Lightspeed on request.
Sapaad, testedPrinting
Tickets from the till, and a print agent for the network printers.
Multi-outlet & group chains
Head office holds the recipes. Each outlet keeps its own books.
A breadcrumb on every page
Tiles, then a section, then one page per concern.
Platform
Tonight on one screen, and nothing lost offline.
A dashboard you arrange yourself, a till that keeps trading without a network, and handhelds on the same data. The API is coming soon.
Dashboard
Tonight, on one screen, with every number a door to the next.
12 secondsthe live board refreshes
0orders lost when the line drops
Waiter handhelds
The same till in the browser, laid out for a phone in a hand.
Waiter handheldsIntegrations and API
Signed webhooks today, for orders, the menu and what has sold out.
The optional print agent
The only install, on a Mac or PC in the shop, for the network printers.
Trade by hour, live
Nightly backups
Nightly backups with a restore, and a one-command Mac install and upgrade.
Nightly backups
Pricing
One price per outlet. No cut of your sales.
Plans from AED 149 per outlet per month on a 2-year term. Thirty days free, no card.
See pricing