Pricing

Shift is the plan we sell: AED 429 an outlet a month on a 2-year term.

Add a module from AED 59 a month, and add three to Tab and Shift costs less. Handhelds, promotions and mall sales reports are in every plan from the first day. A till on every counter and a handheld on the floor never move the invoice: it is per outlet, not per terminal. No cut of your sales on any plan, and thirty days free before you decide anything.

The 2-year term is paid 24 months up front and the price is fixed for the term. Modules take the same discount as the plan they sit on.

Tab

One outlet finding its feet. Counter service, one or two tills, a printer and a drawer.

AED149/outlet /month

billed every 2 years

Start free
  • Unlimited tills and handhelds
  • Point of sale, floor, menu and promotions
  • Shift and cash-up
  • Dashboard and 6 core reports
  • Customer display
  • Reopen a paid bill and change its payment
  • Printing and the print agent
  • Offline mode
  • Staff records, permissions, directory and setup
  • Mall sales reporting

Command

A group-owned chain with a brand standard to hold and several sets of books to keep apart.

AED719/outlet /month

billed every 2 years

Cheaper than Shift once your add-ons pass AED 290 a month. Command includes AED 1,228 of modules for AED 290 more than Shift.

Start free
  • Everything in Shift
  • All 31 reports
  • Accounting: expenses, P&L, outlet costs and VAT
  • Payroll and WPS
  • Payment reconciliation
  • WhatsApp and guest messaging
  • Marketing campaigns, surveys and reviews
  • Supplier bills and payables
  • Ledger and accounting export
  • Budgets and sales forecast
  • Catering
  • Venue hire
  • Central kitchen production
  • Multi-outlet and franchise
  • Ask delEat
  • Priority support
  • Partner webhooks
  • A read API with keys Coming soon

Enterprise

A central kitchen, or a compliance team with opinions about where the data lives.

Quoted

Priced with you, per outlet.

Talk to us
  • Everything in Command
  • SSO and directory sync Coming soon
  • A named contact, response times agreed in your contract
  • Migration off your current POS
  • On-site launch support

Prices in AED, per outlet. VAT is added only once we are registered for it, and is then shown on the invoice. An outlet is one trading location, with as many tills and handhelds as it needs; kitchen screens beyond two and kiosks beyond one are billed per device. The module prices are below, and the calculator adds them up.

No cut of your sales.

Modules

Start small. Add a module when the restaurant asks for it.

Every module is priced per outlet a month, grouped by the moment a restaurant needs it. Beside each price: what it replaces, what it gives back, and what goes with it. Where a plan already includes a module, that is said too.

Prices here are per outlet a month on the 2-year term, for a module added to Tab. Yearly and 2-year billing take the same discount as the plan the module sits on.

In every plan, from AED 149 a month on a 2-year term

Point of sale, floor and tables, menu, unlimited waiter handhelds, promotions, shift and cash-up, dashboard and 6 core reports, printing and the print agent, offline mode, staff records and permissions, directory, setup and mall sales reporting. Nothing here carries a module price.

When you start selling beyond the counter

  • Online and QR ordering

    +AED 97 a month

    Included in Shift and Command

    Replaces
    A separate online ordering add-on, and phone orders keyed in twice.
    Gives back
    Direct QR, pickup and delivery orders, paid through Stripe, Telr or N-Genius, land on the till. Nobody re-keys a phone order.
  • Own riders and cash on delivery

    +AED 74 a month

    Included in Shift and Command

    Replaces
    A rider book, and cash counted on the back of a bill.
    Gives back
    Riders assigned from the till, each one out or delivered, and their cash on delivery settled into the drawer.
  • Reservations and waitlist

    +AED 97 a month

    Included in Shift and Command

    Replaces
    A separate reservations app.
    Gives back
    Deposits and no-show holds. Guests join the waitlist themselves and see their status.
  • Self-service kiosk

    +AED 186 a month per kiosk

    One kiosk included in Shift and Command

    Replaces
    A separate kiosk system, priced per device.
    Gives back
    Orders taken without a cashier, on the same menu as the till. The guest pays at the counter.

When food cost starts to hurt

  • Inventory, recipes and food cost

    +AED 97 a month

    Included in Shift and Command

    Replaces
    A stock sheet and a spreadsheet of recipes.
    Gives back
    Dish margins from real pack prices. Stock goes down by recipe as you sell. Counts, wastage and par levels, plus the fourteen allergens and the kcal of every dish, from its recipe.
  • Kitchen display

    +AED 52 a month per screen

    Two screens included in Shift and Command

    Replaces
    Printed kitchen tickets.
    Gives back
    Ticket ageing shows the late order before the guest asks.
  • Food safety and temperature logs

    +AED 74 a month

    Included in Shift and Command

    Replaces
    Paper log sheets.
    Gives back
    Temperature rounds that make staff correct a bad reading on the spot.
    Goes with
    Compliance
  • Purchasing and suppliers

    +AED 74 a month

    Included in Shift and Command

    Replaces
    Supplier orders sent by WhatsApp.
    Gives back
    Purchase orders from supplier catalogues, received against the order, with short, substituted and refused deliveries recorded, debit notes to suppliers and a supplier performance report.

    Needs inventory, recipes and food cost, which the calculator adds for you where a plan does not include it.

  • Supplier bills and payables

    +AED 74 a month

    Included in Command

    Replaces
    A folder of supplier invoices and a payment list in a spreadsheet.
    Gives back
    Bills matched to the order and the delivery, approved, paid one by one or in a payment run, with who you owe by age.

    Needs purchasing and suppliers, which the calculator adds for you where a plan does not include it.

  • Central kitchen production

    +AED 97 a month

    Included in Command

    Replaces
    Prep sheets for the hub, and transfers priced in a spreadsheet.
    Gives back
    Batches made at a central kitchen into stock, sent out to the outlets and charged at a transfer price on each P&L.

    A central kitchen is billed as an outlet at the plan rate.

    Needs inventory, recipes and food cost, which the calculator adds for you where a plan does not include it.

When guests come back

  • Loyalty and CRM

    +AED 74 a month

    Included in Shift and Command

    Replaces
    Paper stamp cards.
    Gives back
    Points, tiers, stamp cards and rewards, reversed correctly on refunds.
  • Gift cards and store credit

    +AED 59 a month

    Included in Shift and Command

    Replaces
    Paper vouchers, and a separate gift card provider.
    Gives back
    Cards sold, topped up and taken at the till at every outlet, refunds to store credit, and what you owe on cards at any time.

    Needs loyalty and crm, which the calculator adds for you where a plan does not include it.

  • WhatsApp and guest messaging

    +AED 97 a month

    Included in Command

    Replaces
    A separate WhatsApp messaging platform.
    Gives back
    The bill sent by WhatsApp, plus confirmations and reminders.

    Message fees are billed by Meta to your own WhatsApp Business account. delEat charges only the module.

  • Marketing campaigns

    +AED 74 a month

    Included in Command

    Replaces
    A separate email or SMS marketing tool.
    Gives back
    Campaigns with approval and a consent ledger.

    Needs whatsapp and guest messaging, which the calculator adds for you where a plan does not include it.

  • Surveys and reviews

    +AED 59 a month

    Included in Command

    Replaces
    Paper feedback cards.
    Gives back
    Post-visit surveys. Low scores land in the alert queue.

When the team grows

  • Roster

    +AED 59 a month

    Included in Shift and Command

    Replaces
    A rota on a WhatsApp group.
    Gives back
    Shifts built and published in one place.
  • Attendance and clock-in

    +AED 74 a month

    Included in Shift and Command

    Replaces
    A paper register or a fingerprint machine.
    Gives back
    Clock-in on staff phones, checked against the outlet's location or a QR code on the till, or at a shared station: no device to buy, and hours ready for payroll.
  • Payroll and WPS

    +AED 97 a month, flat

    Included in Command

    Replaces
    A separate payroll app, priced by headcount.
    Gives back
    Salaries from clocked hours, plus advances, service charge, gratuity and the WPS salary file. The price is flat, whatever the headcount.

    Needs attendance and clock-in, which the calculator adds for you where a plan does not include it.

  • Staff documents, onboarding and leave

    +AED 74 a month

    Included in Shift and Command

    Replaces
    A folder and a visa-expiry spreadsheet.
    Gives back
    Visas, IDs, contracts and leave balances in one place.

When the accountant asks for numbers

  • Accounting: expenses, P&L and VAT

    +AED 97 a month

    Included in Command

    Replaces
    A month-end spreadsheet. It gives the restaurant view; a bookkeeping package still keeps the books.
    Gives back
    P&L and cashflow by outlet and month, the spend book with recoverable VAT, and a VAT threshold watcher. A Plan tab: drag sales, food cost and staff to see the month's profit and break-even, roll it forward twelve months, and see when an outlet pays back what it cost to open. Break-even treats franchise fees as a share of sales, not a fixed cost.
  • Ledger and accounting export

    +AED 74 a month

    Included in Command

    Replaces
    Month-end journals typed into the bookkeeping package by hand.
    Gives back
    Daily journals and a trial balance from what the till already holds, exported for Zoho Books, Xero or any ledger.

    Needs accounting: expenses, p&l and vat, which the calculator adds for you where a plan does not include it.

  • Budgets and sales forecast

    +AED 59 a month

    Included in Command

    Replaces
    A budget spreadsheet nobody holds up against the P&L.
    Gives back
    A budget per outlet per month, its variance against the P&L, and a daily sales forecast with labour % on the roster.
  • Payment reconciliation

    +AED 97 a month

    Included in Command

    Replaces
    Matching settlements to the bank in Excel.
    Gives back
    Your bank statement matched line by line against the card, wallet and delivery settlements you are owed, and what each platform still owes on its co-funded campaigns, across the network, with every order and payout behind a platform's share, ready for your claim.
  • Safe, bank deposits and petty cash

    +AED 59 a month

    Included in Shift and Command

    Replaces
    A safe book, a deposit slip written by hand and a petty cash envelope.
    Gives back
    What is in the safe, a printed bank deposit slip matched to the bank, and a petty cash tin run as expenses.
  • Compliance

    +AED 59 a month

    Included in Shift and Command

    Replaces
    Calendar reminders.
    Gives back
    Certificates, services, contracts and insurance, with what is due next.
  • Equipment and maintenance

    +AED 59 a month

    Included in Shift and Command

    Replaces
    A service sticker on the fridge and repair bills in a drawer.
    Gives back
    Every piece of kit on a service schedule, with breakdowns and repairs logged against it with their cost.
    Goes with
    Compliance

    Needs compliance, which the calculator adds for you where a plan does not include it.

  • Catering

    +AED 97 a month

    Included in Command

    Replaces
    Quotes in Word and invoices in Excel.
    Gives back
    Enquiry to tax invoice: packages per head, deposits, production sheet and delivery note, every event costed against its estimate, and venue hire with a minimum spend.
  • Venue hire

    +AED 74 a month

    Included in Command

    Replaces
    A diary for the hall and minimum spends worked out by hand.
    Gives back
    Private rooms and halls with hire fees, a minimum spend, floor, corkage and cake-cutting charges, deposits, and no double bookings with tables or online booking.

    For a private dining room or hall without catering. Catering already includes it. On Shift's 2-year term it is AED 73 a month.

When you open a second outlet

  • Multi-outlet and franchise

    +AED 97 a month

    Included in Command

    Replaces
    A spreadsheet per outlet, and royalties worked out by hand.
    Gives back
    Group reports, recipe governance, per-outlet pricing and franchise fees per outlet.
  • Ask delEat

    +AED 74 a month

    Included in Command

    Replaces
    Opening five reports to answer one question.
    Gives back
    Plain-language questions answered from your own reports, each answer opening the report underneath it.

    Fair use: 300 answered questions an outlet a month, pooled across your outlets, so five outlets share 1,500. The twelve built-in questions never count, and past the total it keeps answering from the built-in reports until the 1st.

  • Partner webhooks

    +AED 74 a month

    Included in Command

    Replaces
    A nightly export someone has to remember to run.
    Gives back
    Signed events to your own systems when an order is settled, the menu changes or a dish sells out, retried until answered.

On the delivery apps

  • Online brands

    Every plan

    Does
    Your brands on the delivery apps (Talabat, Deliveroo, Careem, noon and more) through UrbanPiper, on the same till. Each brand gets its own menu on the apps; with Accounting, its own food cost and P&L. Add-on brands sell on the delivery apps only. Our team connects your stores for you during setup.
    Price
    AED 199 a month for your main brand on the delivery apps, AED 249 for each extra brand, per outlet. The same on every plan and term, with no setup fee, billed per connected store.

Coming soon

  • Will do
    Keys that read orders and reports over the same data the screens use. Signed webhooks are live today.
    Price
    Not set until it is live.

Command includes every add-on for AED 290 more than Shift on the 2-year term.

Build your bill

Tick what you need. See which plan is cheapest for it.

The total starts on Tab. When Shift or Command would cost less for the same list, it says so. That is arithmetic on your own ticks, using the prices above and the billing cycle you chose at the top.

When you start selling beyond the counter
When food cost starts to hurt
When guests come back
When the team grows
When the accountant asks for numbers
When you open a second outlet
Your bill on Tab, per outlet, a month, billed every 2 years AED 149 Tab on its own. Tick a module to add it.
Tab
 
Shift
 
Command
 

Start 30 days free

Enterprise is quoted and not in this list. Online brands are billed per connected store and are not in the calculator; the read API is coming soon and carries no price yet. Message fees for WhatsApp are billed by Meta to your own account, and are not in these totals.

What the aggregators cost you

Every order you take yourself is an order nobody takes a cut of.

delEat takes no percentage of your sales on any plan. So the question is not what delEat costs. It is how much of your delivery volume you could take directly, and what that is worth once the subscription is paid for.

AED 100,000
20k400k
28%
20%35%
25%
none60%
2.60%
1.80%3.50%

Your gateway’s rate, charged by your gateway. delEat takes none of it and adds nothing to it.

Net saving, a year AED 0 AED 0 a month, after the subscription
Volume taken directly
AED 0
What it costs on an aggregator
AED 0
What it costs taken directly
AED 0
Saved on commission
AED 0
Less delEat, one outlet on Shift
− AED 479

An illustration, not a quote. Commission is shown as a band because it is negotiated per restaurant and per channel; the 20–35% range is what published UAE surveys and operator reports describe for 2026. Gateway rates are your own merchant agreement. delEat is priced per outlet, so the subscription line does not move with volume, which is the whole point of the comparison.

The UAE market, mapped

Where this sits against what everyone else charges.

Published and reported rates for restaurant POS in the UAE, August 2026. Most vendors quote rather than publish, so these are bands rather than a single figure, which is the honest way to read them.

Entry billing apps 75 – 300
delEat Tab 169
Mid-tier restaurant POS 300 – 700
delEat Shift 479
Aggregator middleware 300 – 500
delEat Command 799
Enterprise hospitality suites 1,000 +
AED 05001,0001,600 / outlet / month

Bands compiled from publicly quoted UAE rates and published market surveys, August 2026. Where a vendor publishes an entry price, the configured quote is usually well above it. One UAE guide records a starter tier at AED 199 a month and a real configuration at AED 556. Legacy on-premise suites price differently again: a three-terminal implementation is commonly quoted above AED 50,000 up front, before the mandatory support contract. Treat all of this as a starting point for your own comparison, not as a quote from anyone but us.

Twelve months, three outlets

A headline price is not a total cost.

What a three-outlet operator actually pays in year one, with the modules a full-service restaurant genuinely uses.

A typical mid-tier stack

POS at the middle of the market band, with the usual add-ons priced separately.

POS licence · AED 450 × 3 × 12
16,200
Inventory module · AED 150 × 3 × 12
5,400
Aggregator middleware · AED 400 × 12
4,800
Implementation & setup
2,000
Extra terminal licences (2 sites)
3,600
Year one32,000

delEat Shift

Every module above is inside the plan; online brands on the delivery apps are billed per connected store. Tills are not counted.

Shift · AED 479 × 3 × 12, paid yearly
17,244
Inventory and recipes
included
Kitchen display, two screens an outlet
included
Onboarding and menu load
included
Extra tills and handhelds
included
Delivery apps
billed per connected store
Year one17,244

Comparison uses mid-band published UAE rates for the stack on the left; it is an illustration of how add-on pricing compounds, not a quote for any named vendor. Hardware is excluded from both columns. You keep the printers and tablets you already own, whichever you choose.

Plan by plan

What is switched on, where.

A tick means the plan includes it. A price is what adding that module to the plan costs a month, before any 2-year or yearly discount.

FeatureTabShiftCommandEnterprise
Front of house
Tills and handheldsUnlimitedUnlimitedUnlimitedUnlimited
Dine-in, takeaway, delivery✓✓✓✓
Floor plan, moving and merging tables✓✓✓✓
Split bills and multi-tender✓✓✓✓
Promotions✓✓✓✓
Customer display✓✓✓✓
Reopen a paid bill, change its payment✓✓✓✓
Mall sales reporting✓✓✓✓
When you start selling beyond the counter
Online and QR ordering+129✓✓✓
Own riders and cash on delivery+99✓✓✓
Reservations and waitlist+129✓✓✓
Self-service kiosk+249 each1 included1 included1 included
When food cost starts to hurt
Inventory, recipes and food cost+129✓✓✓
Kitchen display+69 each2 included2 included2 included
Food safety and temperature logs+99✓✓✓
Purchasing and suppliers+99✓✓✓
Supplier bills and payables+99+99✓✓
Central kitchen production+129+129✓✓
When guests come back
Loyalty and CRM+99✓✓✓
Gift cards and store credit+79✓✓✓
WhatsApp and guest messaging+129+129✓✓
Marketing campaigns+99+99✓✓
Surveys and reviews+79+79✓✓
When the team grows
Roster+79✓✓✓
Attendance and clock-in+99✓✓✓
Payroll and WPS+129+129✓✓
Staff documents, onboarding and leave+99✓✓✓
When the accountant asks for numbers
Accounting: expenses, P&L and VAT+129+129✓✓
Ledger and accounting export+99+99✓✓
Budgets and sales forecast+79+79✓✓
Payment reconciliation+129+129✓✓
Safe, bank deposits and petty cash+79✓✓✓
Compliance+79✓✓✓
Equipment and maintenance+79✓✓✓
Catering+129+129✓✓
Venue hire+99+99✓✓
When you open a second outlet
Multi-outlet and franchise+129+129✓✓
Ask delEat+99+99✓✓
Partner webhooks+99+99✓✓
Running the business
Reports6283131 + custom
Dashboard drill-downs✓✓✓✓
Shift, cash-up and Z-report✓✓✓✓
Platform
Offline trading✓✓✓✓
ESC/POS printing, all transports✓✓✓✓
Roles and 81 permissions✓✓✓✓
CSV export on every report✓✓✓✓
Per-transaction feeNoneNoneNoneNone
Read API with keys Coming soon––––
SSO Coming soon–––✓
SupportEmailEmail & chatPriorityNamed contact; response times agreed in your contract

The trial

Thirty days. Everything on. No card.

A POS is not something you can evaluate from a feature list. So the trial is the whole product, with your own menu and your own prices in it before you take the first order.

Day 0
Send us your menu in whatever shape it exists, a spreadsheet, a PDF, an export from your current POS. We load it.
Day 1
Sign in on any browser and take a real order. Print to the printer you already own.
Day 30
Pick a plan, or walk away. Your data exports either way, and nothing is charged unless you say so.

Hardware, if you need it

delEat runs on hardware you probably already own. If you are opening new, these are the parts and roughly what they cost in the UAE. We do not mark them up and we do not require you to buy them from us.

Android tablet
AED 600 – 1,400 per till
Thermal printer, 80mm
AED 450 – 900 each
Cash drawer
AED 250 – 450
Kitchen screen
Any monitor plus a browser
Card terminal
Keep your acquirer and your rate

Pricing questions

The parts that usually have small print.

What counts as an outlet?
One trading location. A restaurant with four tills, two kitchen screens, three handhelds and a manager's laptop is one outlet. A second branch is a second outlet. A cloud kitchen running three brands from one address is one outlet; putting each brand on the delivery apps will be its own add-on once multi-brand ships. A central kitchen that produces for your outlets is billed as an outlet at the plan rate.
Do you charge per terminal?
No, and this is deliberate. Per-terminal pricing punishes you for reducing queues. Add tills until the queue is gone; the invoice does not move.
Is there a setup or implementation fee?
Not on Tab, Shift or Command. Menu loading, printer configuration and staff training are part of onboarding. Enterprise engagements with migration off a legacy system are quoted, because the work is real. A support advisor's hands on a laptop keyboard, a headset and a cup of coffee on the desk beside it.
What happens if I add an outlet mid-year?
It is pro-rated to your renewal date, so every outlet renews together. Removing one credits the unused months against the next invoice.
Do you take a percentage of my sales?
No, on any plan. delEat also does not require you to process payments through us. Keep the acquirer you have and the rate you negotiated. Vendors who bundle processing usually make more from the percentage than the licence, which is worth knowing when you compare headline prices.
Can I add one module without changing plan?
Yes. Every module in the catalogue can be added to the plan you are on, priced per outlet a month. When the modules you add cost more than the next plan up, the calculator says so, and moving up is one click.
Who pays the WhatsApp message fees?
You do, to Meta, through your own WhatsApp Business account. delEat charges only the module.
Can I move between plans?
Up at any time, effective immediately and pro-rated. Down at renewal, so you are never surprised by a module disappearing mid-service.
What if I stop paying?
The account goes read-only rather than dark, and stays that way for thirty days. You can still run reports and export everything, and choosing a plan in that time restores it. We do not hold a restaurant’s trading history hostage.
Is VAT included in these prices?
Not yet. VAT is added only once we are registered for it, and from that point it is shown on every invoice as a compliant tax invoice with our TRN on it. Until then, the prices above are exactly what you pay.

deleat --start-trial --days 30

Take back the Ctrl key.